Shipping Policy

Last updated: December 2025

This Shipping Policy applies to all orders placed on
https://petthreadly.com,
operated by PetThreadly.

Processing Time

Orders are typically processed within 2–5 business days.
Processing time does not include shipping time.

Shipping Time

United States: 5–10 business days
International: 10–20 business days

Shipping Fees

Shipping fees are calculated at checkout and may vary based on location,
product type, and order quantity.

Customs & Duties

International orders may be subject to customs duties or taxes.
These charges are the responsibility of the customer and are not controlled by
PetThreadly.

Incorrect Address

Please ensure your shipping address is correct at checkout.
PetThreadly is not responsible for orders shipped to an incorrect
address provided by the customer.

Lost or Delayed Packages

We are not responsible for delays or lost packages caused by shipping carriers.
However, we will do our best to assist you in contacting the carrier if issues arise.